A pair of Taylor Swift fans were left fuming after being sold £660 VIP tickets with a ‘restricted view’ at her Liverpool Eras gig at the Anfield stadium on Thursday.
The attendee, Zella, was left frustrated by her poor view of the concert and posted a video to TikTok, which quickly amassed over half a million views.
She wrote: ‘Paid £660 for VIP seats and this is our view. We asked and they won’t move us,’ she penned: ‘Actually going to cry.’
She panned the camera around the stadium, showing viewers what she could see, which was mainly a large tent and technical equipment blocking the stage.
Fellow Taylor Swift supporters advised her to ask again, claiming she would have to be moved if she did not have restricted view tickets.
According to Zella, she had already made the attempt however the entire show was sold out meaning there was nowhere to move her to.
But all ended well for the superfan as she revealed she and a friend were given even better seats – so they could clearly see the superstar in action.
‘Thank you to everyone for the support and kindness! We had an amazing time in the end,’ she shared.
At the gig, Taylor, 34, hailed the commitment of thousands of fans who braved the rain to watch her perform the first of three gigs at Anfield Stadium for the 100th show of her Eras Tour.
The American superstar performed in front of a 53,000-strong crowd at the Liverpool FC stadium – breaking the all-time attendance record for the arena.
However, other fans were also unhappy with their seats for the show, taking to social media to complain.
One attendee, who posts under the handle @shugartickz, shared a shocking photo of their view on X (formerly Twitter).
She wrote: ‘Some view that,’ alongside two laughing emojis and a sick emoji.
The snap, taken from their seat, showed what they could see from the top corner of the area, behind the actual stage.
The fan, who paid £60 for their ticket, could see the diamond walkway that Taylor spends some of the show on, but the main stage itself was completely blocked from sight.
However, they did acknowledge that the ticket was cheap compared to what they are being flogged for on resale sites.
The fan wrote: ‘You know what it was £60 face but obviously gold dust to get.’
Social media users slammed the venue for selling the tickets, penning:
‘What’s the point in going?’
‘How much they charging for that?!’
‘Should be illegal that ‘view ‘imagine that.’
‘Could say you were backstage.’
‘This makes me feel so much better now at having to sell mine last night.’
‘Scandalous.’
‘No point going I’d ask for a refund.’
‘That is criminal.’
‘May as well stay at home.’
‘Disney plus for two years would’ve been cheaper and you can actually watch the concert!!!’
‘How is that even possible to be behind the stage.’
Another disappointed fan shared their own experience, writing: ‘Don’t remember buying restricted view? So angry #LiverpoolTStheErasTour.’
They posted a picture of their lower-bowl view which was obstructed by tents and technical equipment.
MailOnline have contacted Ticketmaster and Anfield for comment, although it’s not clear if a third party sold the tickets in question.
It comes just after fans who forked out £662 for a VIP ticket to see the singer live in Edinburgh were left sour-faced after claiming to have a restricted view.
Swifties who brought the ‘It’s Been A Long Time Coming Package’ paid £662, plus fees, to get a a merchandise bundle as well as what is described as a ‘unforgettable reserved seated ticket’.
But taking to TikTok, many have said the seats were ‘behind a tent’ or ‘to the side’ meaning they struggled to see the Anti-Hero singer.
One attendee said they complained about their seats – only to be moved to another restricted seat.
Another complained they’re seat was ‘behind a pillar’ and he could ‘barely see Taylor’. A third added they paid £680 for a ‘lovely view of a tent’.
Holly Evans, 29, took to TikTok to say is was a ‘great show’ but she couldn’t ‘see Taylor’.
She shared a video showing her seat behind the crowd and block by by barriers and tents.
Sinead Fitz said she was ‘scammed’ by Ticketmaster and given an obstructed view twice.
Taking to TikTok she said there was a ‘lot of back and forth’ with Murrayfield stadium, who said they would be moved in their seat was an obstructed view.
She added that she contacted TicketMaster in March over concerns her view may be obstructed, she said after she arrived she spoke to a member of staff who then moved her to another obstructed seat.
Ticketmaster have been contacted for commented.
It comes after Taylor revealed that The Eras Tour will officially end in December as she took to the stage in Liverpool.
During the show, Taylor announced that the Eras Tour would officially be coming to a close in December after raking in millions of pounds, breaking a slew of records and even triggering earthquakes.
Addressing the crowd, the superstar said: ‘This is the very first time I’ve ever acknowledged to myself and admitted that this tour is going to end in December’.
Speculation was rife that Taylor would be making a big announcement at Thursday’s show, with many fan theories gaining traction on social media ahead of the gig.
The fact it was the landmark 100th show coincided with it being June 13, which many sleuthing Swifties took as a sign.
Taylor’s lucky number is famously 13 and it has become a symbol among her fanbase, who often write the number on the back of their hands when attending her shows.
In an interview with MTV News in 2009, the pop star explained: ‘I was born on the 13th. I turned 13 on Friday the 13th. My first album went gold in 13 weeks.
‘Also, my first song that ever went number 1, it had a 13 second intro, I didn’t even do that on purpose! And every time I’ve ever won an award at an award show, I’ve either been seated in the 13th row, or row M, which is the 13th letter.’
Adding to mounting rumours, was the realising that as Taylor was born on 13 December 1989, Thursday marks her ‘half-birthday’.